If everything is fine, please send us an email for an additional 1-year warranty for free. Thank you!
If everything is fine, please send us an email for an additional 1-year warranty for free. Thank you!
Please tell us some information so that we can analyze the reasons and solve the problem for you soon, we will provide you the troubleshooting steps or the FREE replacement until everything is fine. We may only reply to you within 12 hours due to the time difference, but please believe that we will do our best to solve the problem for you soon. Just hope you’re not angry now and thank you for giving us the opportunity to serve you!
External CD/DVD Drive Problem？
If your DVD drive can not work properly, there may be some common problem that can be fixed normally. Please allow us to analyze the reasons first. If this device is defective, we will provide you with the replacement for free immediately.
* Please tell us the brand and model of your computer.
* Please tell us the number corresponding to the question below:
HDMI Switch and Audio Converter Problem？
Please just tell us how you connect your devices.
Leave message online:
30-day money-back guarantee for any reason + 18-months warranty service
If the product you bought from ROOFULL has any problem, we will always be responsible for you, you can feel free to contact us via firstname.lastname@example.org
Currently, all our orders are fulfilled by Amazon, if you’re not satisfied with this product(s), please contact Amazon customer service to return it for the refund within 30 days.
Contact Amazon Customer Service through the following steps :
1. Log into www.amazon.com
2. Pull down to the bottom of this page and find “Let Us Help You”— “Help” button, and click on it to get into a new page.
3. Find “Need more help ” in the middle of this page and move it to this button and you will see “Contact Us ” and click on it. Then you will get in touch with Amazon Customer Service Associate.
4. Or you may choose to call the Customer-Service by number 1 (888) 280-4331
Customers can contact Amazon.com Customer Service through the Contact Us link found on any Amazon.com Help page:
What information do we collect?
We collect information from you when you register on our site, place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment Gateway Providers Database only to be accessible by those authorized with special access rights to such systems, who are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow it to) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account and going to ‘Edit User Profile’.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), and we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Last modified: 3/24/2017
License to Use Website
Unless otherwise stated, roofull.com and / or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.
You must not:
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website, or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without roofull.com’s express written consent.
You must not use this website to transmit or send unsolicited commercial communications.
You must not use this website for any purposes related to marketing without roofull.com’s express written consent.
You grant to roofull.com a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to roofull.com the right to sub-license these rights, and the right to bring an action for infringement of these rights.
Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or roofull.com or a third party (in each case under any applicable law).
You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
roofull.com reserves the right to edit or remove any material submitted to this website, or stored on roofull.com’s servers, or hosted or published upon this website.
This website is provided “as is” without any representations or warranties, express or implied. roofull.com makes no representations or warranties in relation to this website or the information and materials provided on this website.
Without prejudice to the generality of the foregoing paragraph, roofull.com does not warrant that:
Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.
Limitations of Liability
roofull.com will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:
These limitations of liability apply even if roofull.com has been expressly advised of the potential loss.
Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit, and nothing in this website disclaimer will exclude or limit roofull.com’s liability in respect of any:
By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.
If you do not think they are reasonable, you must not use this website.
You accept that, as a limited liability entity, roofull.com has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against roofull.com’s officers or employees in respect of any losses you suffer in connection with the website.
Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect roofull.com’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as roofull.com
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.
Last Modified: 3/24/2017